Mercedes Benz: Fleet Management

CHALLENGE

Mercedes-Benz R&D needed a modern fleet management system to streamline vehicle allocation for software testing and deployment.

SOLUTION

A redesigned fleet management system, prototyped and validated, enabling a long-term implementation by Daimler/MB employees.

MY ROLE

Led inception workshops, facilitated work prioritization, and contributed to prototyping, interaction design, and front-end development.

APPROACH

Conducted structured workshops with key stakeholders, built and tested an initial prototype, and iteratively refined the design to align with user needs and technical feasibility.

RESULTS

Delivered a validated prototype that laid the foundation for a long-term fleet management system, later developed in-house by Daimler/MB.

I joined a team within the Mercedes-Benz R&D department focused on replacing their current development fleet management systems, bringing my previous experience with vehicle fleet management. The client needed to create an updated system that would allow R&D software teams to manage the allocation of vehicles to be used for software testing and deployment.

Along with a team consisting of a business analyst, a tech lead, a QA expert, and four client representatives, I conducted a series of inception workshops to frame and prioritize the work our team would do. This was followed by a prototype that we built, validated, and incrementally improved upon, making it possible for a longer-term project, which would later be steered solely by Daimler/MB employees, to become feasible.

LOCATIONS: Stuttgart, Germany

PROCESS, TECHNOLOGIES AND TECHNIQUES:Inception Workshops Facilitation (Elevator Pitch, Business Model Canvas, User Journey Mapping, Persona creation, Feature Mapping) Prototyping (Paper-to-code) Interaction Design Front-end Development (HTML, CSS)